Coaching and Training Programs
TWI is proven to build skills, stability and safety among supervisors, team leaders and workers through hands-on learning and practice.
Kata makes improvement a top-tier priority. Kata embeds structured, scientific thinking into day-to-day work and quickly establishes a culture of continuous improvement and problem solving.
Helping Leadership Drive Talent Transformation
We value and respect every person’s ability and capability. And, we know that inside everyone is the desire to do better and to be better. With nurturing, that desire unlocks potential and transforms ability and capability into success and self-satisfaction.
We see our role as enabling that transformation and helping people reach their potential with dignity, in harmony and in a way that achieves sustainable results.
Key Coaching and Training Benefits
In Healthcare, we show caregivers how to be more consistent in what they do and feel safer going home
Faster speed to solution
In Retail and Distribution, we train tens of thousands of seasonal workers on the “one best way” in a matter of weeks
Safer environments and processes
In Manufacturing, we routinely reduce OSHA incidents by as much as 70%
Less turnover and burnout
In Transportation, by giving frontline people ownership of their methods, we elevate trust and cut turnover by more than 20%
Our End-to-End approach starts with setting the metrics that matter to you, and then following them throughout the program
Frontline to bottom line ROI
In Healthcare, savings from reduced re-admissions and length of stay bubble up to lower operating costs
Our end-to-end approach sets us apart
We start with an assessment and provide tailored recommendations for your workers and your workplace. KPIs are set, a communication strategy is planned and workforce orientation begins.
Supervisors, team leaders and those who direct the work of others attend, participate and learn in our cornerstone programs: TWI, Kata and Standardized Work.
We work with you to plan a pilot program and teams begin to learn by doing. Through workplace practice and coaching, we help students accept the ideas and put them to work. We’re with you through every step of the journey.
We assess learning, validate pilot results, incorporate skills into routines, evaluate practices and culture, and measure performance against KPIs.
We execute worker and workplace certifications, including TWI Certification (student and trainer), Kata Certification (student and trainer) Train-the-Trainer Certification, and TWI:2018 Certification.
We stay connected with planned reassessments, KPI checks, remedial coaching, and re-certifications to protect and grow your return on investment.