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Solutions Through People

Employee Engagement Training and Programming


Every organization’s success in today’s competitive market depends on employee commitment and dedication to making a positive contribution. TWI Institute employee engagement training is designed to help workers feel valued and respected because they know their work is appreciated and their ideas are heard. TWI Institute helps make sure, as Dave Hyem, Vice President of Metal Fabrication and TWI Job Relations trainer (retired) at Boeing, puts it, that “everyone has a good boss.” The result is a more productive workforce of people committed to the success of the organization.

The TWI founders first worked to address employee engagement issues during WWII when this program was conceived to motivate new people, many of them women coming into the industrial workforce for the first time to do the vital work needed to win the war. Today these same skills and leadership concepts are helping organizations get the full benefit of the people they bring to work each and every day.

Why employee engagement is important:

Gallup reports that just 33% of American workers are engaged in their job while 52% say they are “just showing up.” What’s more, according to the Society for Human Resource Management, “High levels of engagement promote retention of talent, foster customer loyalty and improve organizational performance and stakeholder value.

Results that make a difference


improvement in employee engagement


increase in improvement ideas


increase in productivity


reduction in waste
These statistics represent documented composite results from actual improvements measured in client engagements and tracking metrics from the U.S. government.

Programs for Leadership Development Training

Our programs make a big difference for a simple reason – they are foundational. They focus on developing the skills and relationships you need for more successful leadership development training.

Employee engagement problems solved by our coaching and training programs.

Strained Relationships

Repairing relations between supervisors and their workers where even the simplest of tasks is an uphill battle.

Lack of Engagement

Involving supervisors, teams and workers in ideation and solutions.

Resistance to Collaboration

Creating alignment with your organization’s vision; building productive relationships and teamwork between supervisors and workers.


The number one reason workers quit their jobs is the treatment they get from their immediate supervisor.


Developing leadership skills that “operationalize” Respect for People.

Frustration and Fear

When employees are taught to do their jobs well, and are recognized for the good work they do, they are motivated to do more and participate in improvement.

Our Experience Offers You Insight Into Employee Engagement

Most good business leaders understand the importance of employee engagement, and are committed to making their organizations great places to work by building trust and strong relationships between workers and leaders. The TWI Institute brings you insights and experience from markets and marketplaces worldwide on how to do this well. This track record helps global players – and locals who play globally – leverage the power of people to ignite ideas, solve problems, and spur growth.

Our end-to-end approach sets us apart

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Step One:

We start with an assessment and provide tailored recommendations for your workers and your workplace. KPIs are set, a communication strategy is planned and workforce orientation begins.

Step Two:

Supervisors, team leaders and those who direct the work of others attend, participate and learn in our cornerstone programs: TWI, Kata and Standardized Work.

Step Three:

We work with you to plan a pilot program and teams begin to learn by doing. Through workplace practice and coaching, we help students accept the ideas and put them to work. We’re with you through every step of the journey.

Step Four:

We assess learning, validate pilot results, incorporate skills into routines, evaluate practices and culture, and measure performance against KPIs.

Step Five:

We execute worker and workplace certifications, including TWI Certification (student and trainer), Kata Certification (student and trainer) Train-the-Trainer Certification, and ISO:2018 Certification.

Step Six:

We stay connected with planned reassessments, KPI checks, remedial coaching, and re-certifications to protect and grow your return on investment.

Ready to get started?