Job Instruction (JI)
Develops process stability by developing the “one best way” to do a job, and creates a solid training foundation for improvement programs.
Solutions Through People
Employee Engagement Training and Programming
Overview
Every organization’s success in today’s competitive market depends on employee commitment and dedication to making a positive contribution. TWI Institute employee engagement training is designed to help workers feel valued and respected because they know their work is appreciated and their ideas are heard. TWI Institute helps make sure, as Dave Hyem, Vice President of Metal Fabrication and TWI Job Relations trainer (retired) at Boeing, puts it, that “everyone has a good boss.” The result is a more productive workforce of people committed to the success of the organization.
The TWI founders first worked to address employee engagement issues during WWII when this program was conceived to motivate new people, many of them women coming into the industrial workforce for the first time to do the vital work needed to win the war. Today these same skills and leadership concepts are helping organizations get the full benefit of the people they bring to work each and every day.
Why employee engagement is important:
Gallup reports that just 33% of American workers are engaged in their job while 52% say they are “just showing up.” What’s more, according to the Society for Human Resource Management, “High levels of engagement promote retention of talent, foster customer loyalty and improve organizational performance and stakeholder value.
Results that make a difference
31
% improvement in employee engagement
101
% increase in improvement ideas
45
% increase in productivity
25
%reduction in waste
These statistics represent documented composite results from actual improvements measured in client engagements and tracking metrics from the U.S. government.
Programs for Leadership Development Training
Our programs make a big difference for a simple reason – they are foundational. They focus on developing the skills and relationships you need for more successful leadership development training.
Job Relations (JR)
Teaches supervisors how to handle relationship issues with a people-centric view and prevent them from happening.
Job Methods (JM)
Encourages higher productivity and output by improving the way jobs get done and eliminating, combining, rearranging and simplifying steps in the process.
Job Safety (JS)
Provides a framework for supervisors to engage employees in identifying potential hazards, eliminating them and preventing their recurrence.
TWI Problem Solving (PS)
Consolidates and integrates the proven TWI programs of JI, JR and JM, enabling frontline supervisors and workers to be self-sufficient and solve the problems they face more quickly and collaboratively.
Introduction to Kata Practice
Provides expert guidance in Improvement Kata by setting your goal, establishing current and target conditions, identifying obstacles, introducing PDCA-based experimentation, and practicing Coaching Kata while being mentored by TWI Institute Certified Trainers.
Foundations and Simulation
Melds Kata practice routines with a realistic, hands-on simulation, which creates an authentic foundation for teams in a variety of industries and organizational roles.
Driving and Coaching Improvement
Gives executives and managers everything they need to begin the Kata journey and put programs into practice at their organizations through a week-long, hands-on program.
Standardized Work
The bedrock foundation for all improvement programs, Standardized Work defines a standard for any given process and these standards become the common reference points for the way a task is performed. Standardized Work fights instability and its negative effects.
Employee engagement problems solved by our coaching and training programs.
Strained Relationships
Repairing relations between supervisors and their workers where even the simplest of tasks is an uphill battle.
Lack of Engagement
Involving supervisors, teams and workers in ideation and solutions.
Resistance to Collaboration
Creating alignment with your organization’s vision; building productive relationships and teamwork between supervisors and workers.
Turnover
The number one reason workers quit their jobs is the treatment they get from their immediate supervisor.
Appreciation
Developing leadership skills that “operationalize” Respect for People.
Frustration and Fear
When employees are taught to do their jobs well, and are recognized for the good work they do, they are motivated to do more and participate in improvement.
Our Experience Offers You Insight Into Employee Engagement
Most good business leaders understand the importance of employee engagement, and are committed to making their organizations great places to work by building trust and strong relationships between workers and leaders. The TWI Institute brings you insights and experience from markets and marketplaces worldwide on how to do this well. This track record helps global players – and locals who play globally – leverage the power of people to ignite ideas, solve problems, and spur growth.
Solutions by Department
Our end-to-end approach sets us apart
Article/Whitepaper
A Model for Improvement Program Execution – The Complete TWI Summit Presentation from School Specialty's Tim Dove
Case Studies
Knowles Precision Devices
By deploying Kata, Knowles developed a culture of seeking daily improvement through simple and structured PDCA.
Webinars and Interviews
TWI Summit Star Tim Dove on Reducing Turnover During High-Pressure Season
School Specialty does 75% of its revenues between Memorial Day and Labor Day. Talk about delivering under pressure! In this interview, Tim Dove, Director of Human Resources at School Specialty, goes beyond his thumbs-up presentation at Lean Frontiers’ TWI Summit.