What Our Clients Say

In today’s competitive market, every organization’s success depends on its employees’ engagement. Engagement is the extent to which an employee commits to something or someone in their organization, and can manifest in how hard they work, their level of commitment to their company’s mission statement, or as dedication to making a positive contribution to their team.
According to the Society for Human Resource Management (2021), high levels of employee engagement can:
Getting to this point is a collaborative effort between the employee and the organization — aided in large part by effective training.
TWI Institute offers Job Relations (JR), a training program that leads supervisors and managers in developing skills to engage employees. JR is designed to help workers feel valued and respected because they know their work is appreciated and their ideas are heard. The program can also support a work environment that embodies psychological safety, where employees feel comfortable voicing their needs to their supervisor. This mutual trust fosters a workforce of people authentically committed to the success of their organization.
Employees who are not actively engaged at work pose certain risks to their organization, including lower productivity, lower morale, lower product quality, dissatisfied customers and ultimately a loss of revenue. Disengaged employees can also negatively influence workforce morale, which further exacerbates these issues and can lead to increased turnover.
Source: Gallup, 2022
Repairing relations between supervisors and their workers for whom even the simplest of tasks is an uphill battle.
Involving supervisors, teams and workers in ideation and solutions.
Creating alignment with your organization’s vision; building productive relationships and teamwork between supervisors and workers.
The number one reason workers quit their jobs is the treatment they get from their immediate supervisor.
Developing leadership skills that “operationalize” Respect for People.
When employees are taught to do their jobs well, and are recognized for the good work they do, they are motivated to do more and participate in improvement.
Focus on the basics. During significant turmoil, the basic elements of employee engagement become vulnerable … Employees’ confidence that they know what’s expected of them, have the right materials and equipment, and have the opportunity to do what they do best [decline] the most. Getting these basic elements right increases resiliency. Source: Gallup (2022)
TWI Institute programs enable leaders, managers and employees to develop trust and pride in their organization, their work and each other. Using TWI relationship-building and sharing exercises, learners in our programs are encouraged to examine their:
By helping to grow and foster these key attributes, TWI Job Relations training gets at the heart of the leading factors in talent retention and satisfaction.