Let's Work to Solve Your Problems
Building skills, leading change, delivering improvement
TWI Institute is a people-focused company that coaches and trains. Our programs build essential skills among supervisors and team leaders, equipping them with the proper tools to train and direct their frontlines.
Our programs focus on creating a strong foundation and the right environment for your success in continuous improvement, operational excellence, Lean, kaizen and talent development initiatives.
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Teams feel better about their work because they see the impact of their contributions
Faster speed to solution
Routinely, we cut time to train and implement by over 75%
Safer environments and processes
By decreasing accidents and errors across manufacturing, healthcare, processing and services, we’ve reduced OSHA incidents by 70%
Less turnover and burnout
By giving frontline people ownership of their methods, we elevate trust and cut turnover by over 20%
First, we set the metrics that matter to you, and then follow them throughout our programs
Frontline to bottom line ROI
Reductions in waste and improvements in productivity add up to lower operating costs and better results across the frontline
Our end-to-end approach sets us apart
We start with an assessment and provide tailored recommendations for your workers and your workplace. KPIs are set, a communication strategy is planned and workforce orientation begins.
Supervisors, team leaders and those who direct the work of others attend, participate and learn in our cornerstone programs: TWI, Kata and Standardized Work.
We work with you to plan a pilot program and teams begin to learn by doing. Through workplace practice and coaching, we help students accept the ideas and put them to work. We’re with you through every step of the journey.
We assess learning, validate pilot results, incorporate skills into routines, evaluate practices and culture, and measure performance against KPIs.
We execute worker and workplace certifications, including TWI Certification (student and trainer), Kata Certification (student and trainer) Train-the-Trainer Certification, and TWI:2018 Certification.
We stay connected with planned reassessments, KPI checks, remedial coaching, and re-certifications to protect and grow your return on investment.