Client Successes
TWI Institute and Amazon meet the demanding schedule.
Job Relations (JR)
Creating a leadership culture by building respect, cooperation and trust among employees
Available Formats
In Person
Online
Online
Synchronous
Twist
Synchronous
Twist
Hybrid
“After Job Relations training, the Cummins Mid-range Engine frontline went from virtually no improvement ideas to 3,000 ideas over a three-year span.”
Introduction to Job Relations
Job Relations (JR) teaches the essentials of leadership and positive employee interactions. Developing and maintaining constructive relationships prevents problems from arising that hinder better performance and improvement. JR lays the groundwork for building another layer of stability into your processes, supported by an atmosphere richer in team spirit and collaboration.
Job Relations emphasizes “Respect for People”. It trains and coaches supervisors how to handle problems, how to prevent them from occurring, and, most importantly, it aids in developing a logical, common sense approach to handling issues with a people-centric view. The core elements of the program are proven to inspire consensus building and individual problem solving.
Like all TWI Institute programs, Job Relations focuses on supervisors, team leaders and the workers themselves. In addition to solving and preventing problems with people, JR demonstrates how teamwork can achieve key goals for output, quality, safety and cost reduction.
What We Will Cover
- Recognizing problems, issues and conflicts early on; noting opportunities to further improve working relationships
- Defining clear and measurable objectives
- Collecting all the facts, including opinions and feelings
- Weighing and deciding on possible solutions
- Determining the best action to take
- Monitoring and checking results
- Comparing results to objectives
- Developing leaders and leadership techniques
Experience impressive improvement through TWI Job Relations
JR generates growth and value in your workplace by elevating collaboration, teamwork and trust between leaders and workers.
Higher Job Satisfaction
Experience more engagement and self-satisfaction.
Positive Working Environment
Inspire acceptance of change and challenges with increased trust and loyalty.
Reduced Training Time
Attain target results faster.
Alignment of Purpose and Performance
Achieve the effects of synergy among individuals, teams and businesses.
Job Relations delivers results across multiple industries
Companies across a variety of industries feel the positive impact of JR. Whether you work in operations, human resources, quality, production or customer service and satisfaction, Job Relations fosters the harmony and team spirit that drives brilliant results.
Job Relations drives
cross-industry improvements
23
%Reduction in Turnover/Manufacturing
78
%Reduction in Training Time/Retail and Distribution
25
%Reduction in Grievances/Manufacturing
110
%Improvement in Employee Engagement/Healthcare
These statistics represent documented composite results from actual improvements measured in client engagements and tracking metrics from the U.S. government.
What Our Clients Say
JR is the training we didn't get when we became managers. I like the systematic, thoughtful approach to solving supervisory problems.
Our end-to-end approach sets us apart
Our proven methods stretch far beyond essential TWI, Kata and Standardized Work training. From initial preparation to ongoing consulting, we prepare people and workplaces for continuous improvement, better outcomes and increased engagement.
Ready to get started?
Explore TWI Programs
Job Relations (JR) is a cornerstone program in TWI Institute’s offering. Round out your improvement planning with programs that build stronger supervisor/worker relationships, fuel new improvement ideas and create additional levels of safety.
Job Instruction (JI)
Develops process stability by developing the “one best way” to do a job, and creates a solid training foundation for improvement programs.
Job Methods (JM)
Encourages higher productivity and output by improving the way jobs get done and eliminating, combining, rearranging and simplifying steps in the process.
Job Safety (JS)
Provides a framework for supervisors to engage employees in identifying potential hazards, eliminating them and preventing their recurrence.
TWI Problem Solving (PS)
Consolidates and integrates the proven TWI programs of JI, JR and JM, enabling frontline supervisors and workers to be self-sufficient and solve the problems they face more quickly and collaboratively.