Job Instruction (JI)
Develops process stability by developing the “one best way” to do a job, and creates a solid training foundation for improvement programs.
Solutions Through People
Lean Training and Programming
Overview
Many Lean journeys become detoured. Momentum stalls. Goals go unfulfilled. TWI Institute’s experience points to certain key causes:
- Lack of focus on customer value
- Heavy reliance on “tools” or too much focus on specific situations or areas
- Short-sighted vision for improvement
- Inadequate foundation for what amounts to an organizational shift
Lean isn’t just a fix or a way to reduce waste and cut costs. Lean describes how an organization operates. It’s an organizational mindset where thinking is unified and behaviors, such as PDCA (Plan, Do, Check, Act), are universal and repetitive.
Our strength, and your greatest value, is building the right foundation for your Lean experience. Our training programs – TWI, Kata and Standardized Work – generate results and value in the workplace by advancing the skills, contributions and self-respect among supervisors and workers. The work we do with you and your teams provides the ideal foundation or complement to current or planned Lean, continuous improvement, kaizen, operational excellence or talent development initiatives.
Results that make a difference
45
% increase in productivity
25
%reduction in waste
101
% increase in improvement ideas
50
%reduction in downtime
31
%improvement in employee engagement
These statistics represent documented composite results from actual improvements measured in client engagements and tracking metrics from the U.S. government.
Programs for Lean
Our Lean training programs make a big difference for a simple reason – they are foundational. They focus on developing the skills and relationships you need for the most successful Lean implementation.
Job Relations (JR)
Teaches supervisors how to handle relationship issues with a people-centric view and prevent them from happening.
Job Methods (JM)
Encourages higher productivity and output by improving the way jobs get done and eliminating, combining, rearranging and simplifying steps in the process.
Job Safety (JS)
Provides a framework for supervisors to engage employees in identifying potential hazards, eliminating them and preventing their recurrence.
TWI Problem Solving (PS)
Consolidates and integrates the proven TWI programs of JI, JR and JM, enabling frontline supervisors and workers to be self-sufficient and solve the problems they face more quickly and collaboratively.
Introduction to Kata Practice
Provides expert guidance in Improvement Kata by setting your goal, establishing current and target conditions, identifying obstacles, introducing PDCA-based experimentation, and practicing Coaching Kata while being mentored by TWI Institute Certified Trainers.
Foundations and Simulation
Melds Kata practice routines with a realistic, hands-on simulation, which creates an authentic foundation for teams in a variety of industries and organizational roles.
Driving and Coaching Improvement
Gives executives and managers everything they need to begin the Kata journey and put programs into practice at their organizations through a week-long, hands-on program.
Standardized Work
The bedrock foundation for all improvement programs, Standardized Work defines a standard for any given process and these standards become the common reference points for the way a task is performed. Standardized Work fights instability and its negative effects.
Lean-related problems solved by our coaching and training programs.
Stalled Improvement Initiatives
Providing an improvement foundation; recognizing problems and root causes; achieving buy-in across the organizational spectrum
Lack of Engagement
Involving supervisors, teams and workers in ideation and solutions
Resistance to Collaboration
Creating alignment with your Lean vision; building productive relationships and teamwork between supervisors and workers
Skills Gaps
Identifying gaps; upskilling, reskilling and cross skilling
Instability
Developing the baselines for improvement: standards and Standardized Work
Physical and Personal Safety
Training workers and teams to be mindful, observant and responsive to risks and safety improvements.
Our Experience Offers You Insights to Improvement
Lean is not a quick fix for specific problems or challenges. Rather, it is a foundational business strategy that helps companies manage change, competitive advantage and customer value, while building in a framework for ongoing organization-wide improvement.
The TWI Institute brings you insights and experience from markets and marketplaces worldwide. This track record helps global players – and locals who play globally – leverage the power of people to ignite ideas, solve problems and spur growth.
The TWI Institute brings you insights and experience from markets and marketplaces worldwide. This track record helps global players – and locals who play globally – leverage the power of people to ignite ideas, solve problems and spur growth.
Solutions by Department
Our end-to-end approach sets us apart
Our proven methods stretch far beyond essential TWI, Kata and Standardized Work training. From initial preparation to ongoing consulting, we prepare people and workplaces for continuous improvement, better outcomes and increased engagement.
Article/Whitepaper
A Model for Improvement Program Execution – The Complete TWI Summit Presentation from School Specialty's Tim Dove
Case Studies
Knowles Precision Devices
By deploying Kata, Knowles developed a culture of seeking daily improvement through simple and structured PDCA.
Webinars and Interviews
TWI Summit Star Tim Dove on Reducing Turnover During High-Pressure Season
School Specialty does 75% of its revenues between Memorial Day and Labor Day. Talk about delivering under pressure! In this interview, Tim Dove, Director of Human Resources at School Specialty, goes beyond his thumbs-up presentation at Lean Frontiers’ TWI Summit.