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Solutions Through People

Lean Training and Programming


Many Lean journeys become detoured. Momentum stalls. Goals go unfulfilled. TWI Institute’s experience points to certain key causes:

  • Lack of focus on customer value
  • Heavy reliance on “tools” or too much focus on specific situations or areas
  • Short-sighted vision for improvement
  • Inadequate foundation for what amounts to an organizational shift

Lean isn’t just a fix or a way to reduce waste and cut costs. Lean describes how an organization operates. It’s an organizational mindset where thinking is unified and behaviors, such as PDCA (Plan, Do, Check, Act), are universal and repetitive.

Our strength, and your greatest value, is building the right foundation for your Lean experience. Our training programs – TWI, Kata and Standardized Work – generate results and value in the workplace by advancing the skills, contributions and self-respect among supervisors and workers. The work we do with you and your teams provides the ideal foundation or complement to current or planned Lean, continuous improvement, kaizen, operational excellence or talent development initiatives.

Results that make a difference


increase in productivity


reduction in waste


increase in improvement ideas


reduction in downtime


improvement in employee engagement
These statistics represent documented composite results from actual improvements measured in client engagements and tracking metrics from the U.S. government.

Programs for Lean

Our Lean training programs make a big difference for a simple reason – they are foundational. They focus on developing the skills and relationships you need for the most successful Lean implementation.

Lean-related problems solved by our coaching and training programs.

Stalled Improvement Initiatives

Providing an improvement foundation; recognizing problems and root causes; achieving buy-in across the organizational spectrum

Lack of Engagement

Involving supervisors, teams and workers in ideation and solutions

Resistance to Collaboration

Creating alignment with your Lean vision; building productive relationships and teamwork between supervisors and workers

Skills Gaps

Identifying gaps; upskilling, reskilling and cross skilling


Developing the baselines for improvement: standards and Standardized Work

Physical and Personal Safety

Training workers and teams to be mindful, observant and responsive to risks and safety improvements.

What The Experts Say

Lean without TWI is like a saw without teeth.
Dwayne Butcher, former Vice President and Lean Architect From Lean Frontiers
Dwayne Butcher, Lean Frontiers, Saw without Teeth (Lean Training Page)
Employees feel the (TWI Institute Training Program) gives them a better opportunity to get to know new employees on a personal and professional level. ... Statistically, we went from a 6- to 8-month training curve down to 6 to 8 weeks. This is a huge improvement and it shows in the attitudes of new employees and their knowledge of the job at hand.
Al Engstrom, Plant Manager From Giants Foods
Al Engstrom, Plant Manager, Giants Foods (Job Instruction, Lean Training and Industries page)
We're a manufacturing company, but people are the core of our operation. TWI Institute's JR (Job Relations) program brought an emphasis on trust and transparency that built a foundation for a more collaborative and cooperative culture.
Norton McMurray
Andrea Lee, Norton McMurray (Job Instruction, Solutions and Lean Training Page)

Our Experience Offers You Insights to Improvement

Lean is not a quick fix for specific problems or challenges. Rather, it is a foundational business strategy that helps companies manage change, competitive advantage and customer value, while building in a framework for ongoing organization-wide improvement.

The TWI Institute brings you insights and experience from markets and marketplaces worldwide. This track record helps global players – and locals who play globally – leverage the power of people to ignite ideas, solve problems and spur growth.

Our end-to-end approach sets us apart

Our proven methods stretch far beyond essential TWI, Kata and Standardized Work training. From initial preparation to ongoing consulting, we prepare people and workplaces for continuous improvement, better outcomes and increased engagement.
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Step One:

We start with an assessment and provide tailored recommendations for your workers and your workplace. KPIs are set, a communication strategy is planned and workforce orientation begins.

Step Two:

Supervisors, team leaders and those who direct the work of others attend, participate and learn in our cornerstone programs: TWI, Kata and Standardized Work.

Step Three:

We work with you to plan a pilot program and teams begin to learn by doing. Through workplace practice and coaching, we help students accept the ideas and put them to work. We’re with you through every step of the journey.

Step Four:

We assess learning, validate pilot results, incorporate skills into routines, evaluate practices and culture, and measure performance against KPIs.

Step Five:

We execute worker and workplace certifications, including TWI Certification (student and trainer), Kata Certification (student and trainer) Train-the-Trainer Certification, and TWI:2018 Certification.

Step Six:

We stay connected with planned reassessments, KPI checks, remedial coaching, and re-certifications to protect and grow your return on investment.

Ready to get started?