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Driving and Coaching Improvement

Combining Kata and TWI delivers transformational benefits

Available Formats
In Person
Introduction to  Driving and Coaching Improvement (DCI)

Driving and Coaching Improvement (DCI) is designed for executives and managers who are unfamiliar with Kata and TWI, or who are ready to embark on a Kata journey and want to capture the fundamentals.

Driving and Coaching Improvement (DCI) is a week-long, hands-on program that provides executives and managers the skills and tools they need to begin the Kata journey.

The program begins with a one-day Kata and TWI Simulation to establish awareness of the skills and demonstrate the value of both practices. Over the next four days, your team experiences the 10-hour Essential Kata program and learns how to build it into your organization.

DCI’s emphasis is not only on introducing the principles of Kata, but also on demonstrating how it improves your organization and engages your people. Driving and Coaching Improvement also illustrates why Kata and TWI are proven and reliable models for elevating the kind of employee collaboration, problem solving and creativity that advances ongoing or planned continuous improvement, kaizen, Lean and operational excellence initiatives.

DCI presents fundamental Kata concepts, scientific thinking and key behavioral principles. The program provides expert guidance in establishing current and target conditions, identifying obstacles and PDCA-based (Plan, Do, Check, Act) experimentation. An important part of this learn-by-doing program is practicing the Coaching Kata while being mentored by TWI Institute Certified Trainers. Upon completion, your people have the knowledge and skills for immediate Kata development and implementation.

Your TWI Institute coach will meet with management, managers, trainers, supervisors and team leaders to observe your implementation. Your coach gauges progress, identifies problems, suggests solutions and helps realign goals.

What we will cover
  • Understanding and practicing the Improvement Kata and Coaching Kata patterns
  • Using and applying PDCA and scientific thinking
  • Comprehending the dynamics and importance of challenges
  • Setting and achieving goals, the impact of experiments and small steps
  • Grasping the nature of the current condition and the associated metrics that define it
  • Why identifying and removing obstacles successfully eliminate waste
  • How TWI programs help address obstacles and solve problems
  • Building capability by extending people beyond their knowledge threshold
  • Checking progress, coaching the worker and encouraging questions

Learn More

Driving and Coaching Improvement jumpstarts your Kata journey

Driving and Coaching Improvement prepares your management teams to assess a Kata implementation and receive maximum value. Also, DCI provides relevant background and a solid foundation for current or planned initiatives in continuous improvement, problem solving, Lean, or operational excellence.
Build a Cohesive Kata Team

Leaders learn together and develop common understanding, vision and mindset

Learn by Doing

Cement the program elements together through an immersive learning experience combining education and simulation.

Exponentially Increase Improvement Ideas

Expand your frontline’s knowledge threshold and creativity

More Collaborative and Cooperative Environments

Build trust, teamwork and synergy

Kata Delivers Results Across Multiple Industries

Kata has improved the contributions of supervisors and workers across a variety of industries. Whether your role is in operations, human resources, quality, production or customer service and satisfaction, Kata can bring the kind of problem solving and continuous improvement that drive brilliant results.

TWI Institute delivers
impressive results


Reduction in Grievances


Improvement in Employee Engagement


Reduction in Turnover


Reduction in Manpower Costs
These statistics represent documented composite results from actual improvements measured in client engagements and tracking metrics from the U.S. government.

What Our Clients Say

I got so much from it (Kata Workshop) and I am excited to begin applying the pattern. I am completely impressed by how you serve others through your teaching and sharing, it is truly admirable.
From From Fishback Financial

Our end-to-end approach sets us apart

Our proven methods stretch far beyond essential TWI, Kata and Standardized Work training. From initial preparation to ongoing consulting, we prepare people and workplaces for continuous improvement, better outcomes and increased engagement.
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Step One:

We start with an assessment and provide tailored recommendations for your workers and your workplace. KPIs are set, a communication strategy is planned and workforce orientation begins.

Step Two:

Supervisors, team leaders and those who direct the work of others attend, participate and learn in our cornerstone programs: TWI, Kata and Standardized Work.

Step Three:

We work with you to plan a pilot program and teams begin to learn by doing. Through workplace practice and coaching, we help students accept the ideas and put them to work. We’re with you through every step of the journey.

Step Four:

We assess learning, validate pilot results, incorporate skills into routines, evaluate practices and culture, and measure performance against KPIs.

Step Five:

We execute worker and workplace certifications, including TWI Certification (student and trainer), Kata Certification (student and trainer) Train-the-Trainer Certification, and TWI:2018 Certification.

Step Six:

We stay connected with planned reassessments, KPI checks, remedial coaching, and re-certifications to protect and grow your return on investment.

Ready to get started?

Complete your exploration of Kata Programs

Driving and Coaching Improvement is a key program in TWI Institute’s offering. Round out your improvement planning with programs that build stronger supervisor/worker relationships, fuel new improvement ideas and add new levels of trust and collaboration.

Ready to get started?