Government and Institutions
Leveraging people to improve quality, speed and efficiency of services.
Research from Vanderbilt University’s Center for the Study of Democratic Institutions reported that 39% of government executives surveyed think that the skill of their workforce is a significant obstacle to their agency fulfilling its core mission. Complicating matters are budget cuts, lack of leadership buy-in for new training programs and pressures on available time.
One important aspect of the improvement model is a shift toward people instead of programs. We believe that people are a smart start because they are integral to many of the solutions for government as well as institutional and service organizations.
The TWI Institute is a people business that coaches and trains. Our programs generate results and value in government and institutional workplaces by advancing skills, contributions and self-respect among supervisors and workers. The work we do with you and your teams provides the ideal foundation, or complement, to continuous improvement training, lean, kaizen, operational excellence or talent development initiatives.
- Building skills and reskilling as technology evolves
- Working to regulatory and compliance standards
- Finding better ways of delivering training
- Creating a collaborative improvement culture
- Adapting to changes in process and people
- Reducing turnover and overall costs
Who Our Programs Help
Every organization is different, but their people problems may be similar. Our experience with Kata, Standardized Work and TWI in Government and Institutions enables us to structure the exact kind of coaching and training solution that fits you best.
Our programs help:
- Academic Institutions
- Charitable Trusts and Foundations
- Federal, State and Local Governments and Agencies
- Financial Institutions
- Trade Organizations
Proud to work
with leaders like
Experience Impressive Results with Our Proven Programs
Effective Training Faster
Whether it’s new people or veteran staff, we can upskill or reskill in less time, in person or virtually.
Stability and Consistency
Core to TWI Institute programs is proper job instruction and standardization. Developing the “one best way” aligns standards with performance for uniform, productive and compliant output.
Make your people everyday agents of change for advancing processes and procedures.
Culture of Leadership
Coaching and training leadership skills builds a “leadership workforce” — better people, better relationships, better results.
How much can you save in training costs?
TWI Institute programming cuts training costs dramatically. In many cases we have reduced training time from weeks to days. Use the calculator to see how much you can save.
Standardized Work Programs
What Our Clients Say
Our end-to-end approach sets us apart
We start with an assessment and provide tailored recommendations for your workers and your workplace. KPIs are set, a communication strategy is planned and workforce orientation begins.
Supervisors, team leaders and those who direct the work of others attend, participate and learn in our cornerstone programs: TWI, Kata and Standardized Work.
We work with you to plan a pilot program and teams begin to learn by doing. Through workplace practice and coaching, we help students accept the ideas and put them to work. We’re with you through every step of the journey.
We assess learning, validate pilot results, incorporate skills into routines, evaluate practices and culture, and measure performance against KPIs.
We execute worker and workplace certifications, including TWI Certification (student and trainer), Kata Certification (student and trainer) Train-the-Trainer Certification, and TWI:2018 Certification.
We stay connected with planned reassessments, KPI checks, remedial coaching, and re-certifications to protect and grow your return on investment.