Solutions Through People
Driving and Coaching Improvement Programming
Driving and Coaching Improvement is necessary to elevate the kind of employee collaboration, problem solving and creativity that advances ongoing or planned continuous improvement, kaizen, Lean and operational excellence initiatives.
The Kata practice patterns, a way of developing the patterns of thinking that have evolved into the Toyota culture, give an excellent pattern to make this effort a reality and not just an aspiration. Moreover, when combined with the foundational TWI skills, which were implanted at Toyota in the early 1950s long before the company became the benchmark in production efficiency, your organization can fully develop a truly “continuously” improving culture.
The emphasis is not only on introducing the principles of Kata, but also on demonstrating how it improves your organization and engages your people. Driving and Coaching Improvement also illustrates why Kata and TWI are proven and reliable models for elevating the kind of employee collaboration, problem solving and creativity that advances ongoing or planned continuous improvement, kaizen, Lean and operational excellence initiatives.
Driving and Coaching Improvement develops scientific thinking and key behavioral principles. The program provides expert guidance in setting your goal, establishing current and target conditions, identifying obstacles and PDCA-based (Plan, Do, Check, Act) experimentation. An important part of this learn-by-doing program is practicing the Coaching Kata while being mentored by TWI Institute Certified Trainers. Upon completion, your people have the knowledge and skills for immediate Kata development via a practice pathway.
Your TWI Institute coach will meet with management, managers, trainers, supervisors and team leaders to observe your practicing of the patterns. Your coach gauges progress, identifies problems, suggests solutions and helps realign goals.
Programs for Driving and Coaching Improvement
Foundations and Simulation
Driving and Coaching Improvement
Job Instruction (JI)
Job Relations (JR)
Job Methods (JM)
TWI Problem Solving (PS)
Job Safety (JS)
Stalled Improvement Initiatives
Providing an improvement foundation; recognizing problems and root causes; achieving buy-in across the organizational spectrum
Resistance to Collaboration
Creating alignment with your vision for improvement; building productive relationships and teamwork between supervisors and workers
Identifying gaps; upskilling, reskilling and cross skilling
Lack of Engagement
Involving supervisors, teams and workers in ideation and solutions
Developing the baselines for improvement: standards and standardized work
Our experience offers you insights to Driving and Coaching Improvement
Our end-to-end approach sets us apart
We start with an assessment and provide tailored recommendations for your workers and your workplace. KPIs are set, a communication strategy is planned and workforce orientation begins.
Supervisors, team leaders and those who direct the work of others attend, participate and learn in our cornerstone programs: TWI, Kata and Standardized Work.
We work with you to plan a pilot program and teams begin to learn by doing. Through workplace practice and coaching, we help students accept the ideas and put them to work. We’re with you through every step of the journey.
We assess learning, validate pilot results, incorporate skills into routines, evaluate practices and culture, and measure performance against KPIs.
We execute worker and workplace certifications, including TWI Certification (student and trainer), Kata Certification (student and trainer) Train-the-Trainer Certification, and TWI:2018 Certification.
We stay connected with planned reassessments, KPI checks, remedial coaching, and re-certifications to protect and grow your return on investment.