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Solutions Through People

Driving and Coaching Improvement Programming


Driving and Coaching Improvement is necessary to elevate the kind of employee collaboration, problem solving and creativity that advances ongoing or planned continuous improvement, kaizen, Lean and operational excellence initiatives.

The Kata practice patterns, a way of developing the patterns of thinking that have evolved into the Toyota culture, give an excellent pattern to make this effort a reality and not just an aspiration. Moreover, when combined with the foundational TWI skills, which were implanted at Toyota in the early 1950s long before the company became the benchmark in production efficiency, your organization can fully develop a truly “continuously” improving culture.

The emphasis is not only on introducing the principles of Kata, but also on demonstrating how it improves your organization and engages your people. Driving and Coaching Improvement also illustrates why Kata and TWI are proven and reliable models for elevating the kind of employee collaboration, problem solving and creativity that advances ongoing or planned continuous improvement, kaizen, Lean and operational excellence initiatives.

Driving and Coaching Improvement develops scientific thinking and key behavioral principles. The program provides expert guidance in setting your goal, establishing current and target conditions, identifying obstacles and PDCA-based (Plan, Do, Check, Act) experimentation. An important part of this learn-by-doing program is practicing the Coaching Kata while being mentored by TWI Institute Certified Trainers. Upon completion, your people have the knowledge and skills for immediate Kata development via a practice pathway.

Your TWI Institute coach will meet with management, managers, trainers, supervisors and team leaders to observe your practicing of the patterns. Your coach gauges progress, identifies problems, suggests solutions and helps realign goals.

Results that make a difference


increase in improvement ideas


reduction manpower costs


improvement in employee engagement


reduction in turnover


reduction in grievances
These statistics represent documented composite results from actual improvements measured in client engagements and tracking metrics from the U.S. government.

Programs for Driving and Coaching Improvement

Our programs make a big difference for a simple reason – they are foundational. They focus on developing the skills and relationships you need for successfully Driving and Coaching Improvement.

Problems solved by our Driving and Coaching Improvement programs.

Stalled Improvement Initiatives

Providing an improvement foundation; recognizing problems and root causes; achieving buy-in across the organizational spectrum

Resistance to Collaboration

Creating alignment with your vision for improvement; building productive relationships and teamwork between supervisors and workers

Skills Gaps

Identifying gaps; upskilling, reskilling and cross skilling

Lack of Engagement

Involving supervisors, teams and workers in ideation and solutions


Developing the baselines for improvement: standards and standardized work

Our experience offers you insights to Driving and Coaching Improvement

The need to manage change, competitive advantage and customer value puts Lean and organization-wide improvement front and center as business strategy. The TWI Institute brings you insights and experience from markets and marketplaces worldwide. This track record helps global players – and locals who play globally – leverage the power of people to ignite ideas, solve problems and spur growth.

Our end-to-end approach sets us apart

Our proven methods stretch far beyond essential TWI, Kata and Standardized Work training. From initial preparation to ongoing consulting, we prepare people and workplaces for continuous improvement, better outcomes and increased engagement.
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Step One:

We start with an assessment and provide tailored recommendations for your workers and your workplace. KPIs are set, a communication strategy is planned and workforce orientation begins.

Step Two:

Supervisors, team leaders and those who direct the work of others attend, participate and learn in our cornerstone programs: TWI, Kata and Standardized Work.

Step Three:

We work with you to plan a pilot program and teams begin to learn by doing. Through workplace practice and coaching, we help students accept the ideas and put them to work. We’re with you through every step of the journey.

Step Four:

We assess learning, validate pilot results, incorporate skills into routines, evaluate practices and culture, and measure performance against KPIs.

Step Five:

We execute worker and workplace certifications, including TWI Certification (student and trainer), Kata Certification (student and trainer), and Train-the-Trainer Certification.

Step Six:

We stay connected with planned reassessments, KPI checks, remedial coaching, and re-certifications to protect and grow your return on investment.

Ready to get started?