TWI Institute Insights Blog
First, like all concepts that are to be developed and sustained, top management must understand the 'why' and actively buy into the 'how'. Supervisors and their support need to be appropriately skilled and resourced to deliver the ‘how’ at Step Up 2 and beyond.
Detroit VA Medical Center and TWI Institute Undertake Transformational Job Instruction Improvement Program
The Detroit VA leadership team embarked on a journey of instituting comprehensive lean practices and standardized work processes across the organization to improve operations and quality of care. In conjunction with fostering a strong quality culture within the organization, the team also expanded their horizons to seek specialized professional expertise to help deliver on the organization’s mission...
TWI Institute principals Scott Curtis and Patrick Graupp detail how TWI can prepare companies for rapid change in HR Dive, a leading human resources digital publication. Read the full article, World War II-era training program prepares companies for rapid change
TWI Institute received e due to the teaching and training TWI Institute conducts for medical manufacturers, hospitals and healthcare organizations, pharmaceutical producers and other businesses.
“...We’re in a war now and we can use those same methods to up-skill and re-skill volunteers and recalled healthcare staff returning from retirement, along with re-training factory workers who must convert from familiar tasks to new work for medical materials."
“I think the notion that the Work Standard is a hypothesis deserves to be on every manager and supervisor’s door so they approach workers with curiosity and compassion”. Wow, wouldn’t that alter our approach to lean!
The Oxford Dictionary defines mastery as comprehensive knowledge or skill in a particular subject or activity. ‘Comprehensive’ means?
Operational excellence will be near impossible without a strong and continuous contribution from frontline leaders.
Toyota Kata is not something you implement it is something you practice.
The job of a supervisor does not end by knowing the work and training the employees. The supervisor must also secure maximum cooperation from each individual person.