Recommended Reading

Creating an Effective Management System: Integrating Policy Deployment, TWI, and Kata

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Patrick Graupp, Skip Steward and Brad Parsons, CRC Press, 2019

Based on their extensive experience with organizational development and hands-on leadership in policy deployment, TWI and Kata, the authors describe their own journey in helping organizations discover and develop systems that function like well-designed and smooth-running machines while capturing the humanistic aspects of the foundational skills that emphasize the inherent synergy of the system. Readers will learn to help their own organizations “connect the dots” between the various pieces of Lean methodology and effectively create their own management systems that ultimately fulfill customers’ needs and expectations.