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SkillPoint for JI

A Job Instruction Experience Like No Other

Available Formats
In Person
What is SkillPoint?

SkillPoint is a workshop format built around a hyper-realistic production line simulation. Originally created as a training exercise by General Motors and the Toyota Corporation, SkillPoint participants engage in hands-on, real-time experiments to see how Training Within Industry (TWI) skills can streamline work processes, reduce downtime and provide a standard approach to workplace training.

A Skillpoint for Job Instruction (JI) workshop immerses participants in the process of rapidly learning news skills, implementing them and finding ways to reduce wasted time and energy along the way. SkillPoint for JI introduces and instills Lean operational principles that participants can then apply in their own organizations.

Just like on a real production line, a SkillPoint workshop can get hectic — but experienced guides are on hand to provide support and direction. Participants practice employing “soft” skills like time management, communication and critical thinking on the job, all with an eye to continuous improvement that is sustainable, adaptable and scalable.

What a SkillPoint JI Workshop Covers

SkillPoint for JI is an excellent solution for organizations with a tight timeline. Delivered through a partnership between Lean Frontiers, the TWI Institute and the Center for Employee Development, each partner leverages their experience and proven methodologies to succinctly cover:

  • Breaking down jobs into the “one best way” to execute
  • Utilizing JI skills to standardize and improve work processes
  • Hands-on Lean operational training, including Lean principles like Kanban, load balancing and 5S methodology
  • Iterating improved processes to build a culture of improvement

The entire experience takes a cumulative 3.5 days, during which participants are introduced to core Lean and TPS principles applied through hands-on practice on the simulated production line. Upon completion of the workshop, each participant receives their Job Instruction 10 Hour certificate.

For those seeking a hands-on understanding of Kata in practice, see our SkillPoint for Toyota Kata workshop.

SkillPoint for Toyota Kata

Experience impressive results with SkillPoint for JI

Job Instruction Tools

Learn to complete a JI breakdown and quickly train employees to do a job correctly.

Lean Foundation

Get hands-on experience with Lean manufacturing tools and operations.

Coaching Skills

Gain the confidence and knowledge to immediately begin coaching others toward their own target goals.

Continuous Improvement Mindset

Develop the ability to identify and suggest opportunities for improvements.

Job Instruction Delivers Across Multiple Industries

While TWI Job Instruction’s first application was manufacturing, JI has improved processes and outcomes across a wide spectrum of industries and departments. Whether you work in operations, human resources, quality, production or customer service and satisfaction, Skillpoint for JI can jumpstart improvements to stability, skills and safety that drive brilliant results.

TWI Job Instruction Drives Sustainable Improvements


Reduction in OSHA Incidents/Manufacturing


Reduction in Downtime/Multi-industry


Improvement in Employee Engagement/Healthcare


Reduction in Turnover/Multi-industry
These statistics represent documented composite results from actual improvements measured in client engagements and tracking metrics from the U.S. government.

What Our Clients Say

This will help standardize training across the whole company so that our employees feel more valuable, are better trained, and understand their jobs better.
SkillPoint for JI participant

Our end-to-end approach sets us apart

Our proven methods stretch far beyond essential TWI, Kata and Standardized Work training. From initial preparation to ongoing consulting, we prepare people and workplaces for continuous improvement, better outcomes and increased engagement.
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Step One:

We start with an assessment and provide tailored recommendations for your workers and your workplace. KPIs are set, a communication strategy is planned and workforce orientation begins.

Step Two:

Supervisors, team leaders and those who direct the work of others attend, participate and learn in our cornerstone programs: TWI, Kata and Standardized Work.

Step Three:

We work with you to plan a pilot program and teams begin to learn by doing. Through workplace practice and coaching, we help students accept the ideas and put them to work. We’re with you through every step of the journey.

Step Four:

We assess learning, validate pilot results, incorporate skills into routines, evaluate practices and culture, and measure performance against KPIs.

Step Five:

We execute worker and workplace certifications, including TWI Certification (student and trainer), Kata Certification (student and trainer) Train-the-Trainer Certification, and TWI:2018 Certification.

Step Six:

We stay connected with planned reassessments, KPI checks, remedial coaching, and re-certifications to protect and grow your return on investment.

Explore TWI Institute Programs

Job Safety is a key program in TWI Institute’s offering. Round out your improvement planning with programs that build stronger supervisor/worker relationships and add new levels of safety risk management.

Ready to get started?