Foundations of Standardized Work
Standardized Work (SW) arms your management, supervisors and workforce with the mentality and methods to continually improve. SW is not a pack of standard operating procedures; it’s the control system that unifies and synchronizes work improvements for the lowest-cost, best quality and safest conditions possible.
What We Will Cover
Our Foundations of Standardized Work course will help your teams see their jobs from a whole new perspective. They will identify variances in processes, eliminate ambiguities and solve problems. This course will unify your teams and help foster confidence in their influence — both in on-the-job improvement and on overall organizational results.
The course can be tailored to address either upper or mid-level management; the upper management iteration will emphasize the philosophy and intended results of SW, while the mid-level iteration will cover the more tactical aspects of SW implementation.
Objectives of this course include:
- Defining the purpose and role of SW and TWI at the organizational level and on the frontlines.
- Defining the relationship between SW and Continuous Improvement.
- Defining the relationship between SW and Problem Solving.
- Clarifying how Standardized Work, Standard Work, and Work Standards integrate and function.
- Learning how to build higher levels of trust among frontline leaders and teams.
Course Key Definitions
Standardized Work (SW)
Foundations of Standardized Work Course Structure
- SW and TWI as improvement strategies
- Job example/simulation
- Detecting true causes of problems and the role of SW as judgement criteria
- Standardization: Needs addressed and benefits gained
- The three areas of standardization
- Understanding work elements and work standards
- Types and development of work standards
- Management philosophy: Importance and role
- Correct usage of standard work and work standards; understanding them as the baseline for improvement strategies
- Step-by-step review and practice of SW Development Process; writing the three forms of SW
- Recognizing conditions for setting work standards
- Practical field observation: Significance, structure and practice
- Using work standards to identify problems
- How to conduct group sessions and practice
- How to aggregate and use results from observation
- Summary and presentation of field practice results
- Relationship and utilization of TWI with SW
- How to conduct a comprehensive review of site forms
- Understanding field management based upon work standards
- Recommend next steps to management based on field practice findings
Our end-to-end approach sets us apart
We start with an assessment and provide tailored recommendations for your workers and your workplace. KPIs are set, a communication strategy is planned and workforce orientation begins.
Supervisors, team leaders and those who direct the work of others attend, participate and learn in our cornerstone programs: TWI, Kata and Standardized Work.
We work with you to plan a pilot program and teams begin to learn by doing. Through workplace practice and coaching, we help students accept the ideas and put them to work. We’re with you through every step of the journey.
We assess learning, validate pilot results, incorporate skills into routines, evaluate practices and culture, and measure performance against KPIs.
We execute worker and workplace certifications, including TWI Certification (student and trainer), Kata Certification (student and trainer) Train-the-Trainer Certification, and TWI:2018 Certification.
We stay connected with planned reassessments, KPI checks, remedial coaching, and re-certifications to protect and grow your return on investment.