Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results
Buy BookMike Rother, McGraw Hill 2010
The author explains how to improve our prevailing management approach through the use of two kata: The Improvement Kata – a repeating routine of establishing challenging target conditions, working step-by-step through obstacles and always learning from the problems we encounter; and the Coaching Kata – a pattern of teaching the improvement kata to employees at every level to ensure that motivates their ways of thinking and acting.