Atul Gawande, Holt, Henry & Company, Inc., 2009
The author writes in an easy and persuasive style, bringing the reader along on his journey of discovery. His examples, facts and narrative leave you asking: How can anyone not do what he suggests? But the TWI Institute doesn’t recommend books because they’re easy to read and compelling. What do checklists for surgeons have to do with TWI? Substitute the words “Job Instruction Breakdown” for checklists in many paragraphs of the book and you will see. The parallels are stunning and the principles the same. In addition, as we move TWI back into healthcare, Gawande makes the connections for us between Boeing, construction and other industries and healthcare.