Training, Continuous Improvement, and Human Relations: The US TWI Programs and The Japanese Management Style

Alan G. Robinson and Dean M. Schroeder, California Management Review vol. 35, no. 2, 1993

The quintessential research article that brought the TWI programs back from obscurity and reintroduced them into the US (and the rest of the world) from their continuing practice in Japan after the end of WWII.

This article represents more than three years of research in the US and Japan to demonstrate that the TWI story adds a perspective to the links between American and Japanese management thought and practice and that principles of good management that TWI promotes is not as dependent on culture as many might think.

• The Training Within Industries Service
• The TWI Methods
• The Impact of TWI on the War Effort
• TWI Abroad
• Training Within Industries in Japan
• The Influence of TWI on Japanese Management
• Lessons on TWI