Gulfstream
Case
Case Studies

Gulfstream Aerospace — Building CTQ (Critical to Quality) Skills

TWI Institute makes a difference to the people of Gulfstream and how they deliver value.

Gulfstream Aerospace designs, develops, manufactures and services business jet aircraft. Because of Gulfstream’s focus on customer satisfaction, innovation and its people, it looked to TWI Institute for a solution to elevate skills, collaboration and quality.

  • Stabilize processes
  • Develop an approach and system for measuring performance and setting targets
  • Reduce the reject rate and training time

 

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