TWI Institute

The TWI Institute is your trusted resource for Training Within Industry and Toyota Kata training, certification, implementation, coaching, and education for the growing community of practitioners and trainers in the manufacturing, healthcare, and service industries worldwide. 

Why TWI Institute

The TWI Institute brings you the expertise of world-class master trainers and staff. You will become part of our expanding global network of practitioners, learning from the Institute and each other for support in your journey. We can help you leverage the role of supervisors and team leaders to achieve organization excellence, employee engagement, and sustainable, measurable results.

Global Presence

Headquartered in Syracuse, NY, we have offices and trainers in 33 countries on 4 continents. The TWI Institute has served clients in North America and around the globe since 2002. TWI is delivered in over 18 languages including Baha Malay, Czech, Danish, Dutch, English, Falam Chin, French, German, Spanish, Hungarian, Italian, Mandarin, Polish, Swedish, and Portuguese, Vietnamese with more in development. View our locations. 

Diverse Market Experience

From manufacturing, aerospace, and automotive to healthcare, pharmaceuticals and construction the TWI Institute has worked with a wide range of industries and businesses. Here are just a few clients by industry.  

Industry Respected Certification Program


Pat Graupp presenting Master Trainer certification to Dick Jackson.

One of the tenets of Lean is building standard work and the TWI Institute takes that seriously. We apply this thinking in our certification process for trainers and take great care to ensure all of the trainers certified through the Institute adhere to the high Training Within Industry standards. View details on Trainer Certification process.

Unique Lineage to Original TWI Programs

One of the unique foundations for the TWI Institute’s success in implementing, training and coaching Training Within Industry programs is the lineage, of Senior Master Trainer Patrick Graupp.

  • Patrick learned from his mentor, Kazuhiko Shibuya at the SANYO Electric Corporation 
  • Kazuhiko Shibuya is trained by Kenji Ogawa, one of the 35 original TWI Trainers taught and certified in Japan

Learn more about the benefits of this lineage. 

History of Success

Training Within Industry has a rich history of sustainable improvements dating back to the 1940s. Today’s TWI Institute clients continue to achieve success and, in most cases, far exceed past results. The improvements go beyond standard metrics; these clients are achieving real organizational change plus employee engagement and empowerment.
View case studies here.

Meet our team.

Contact us to see how TWI and Kata can give your organization a competitive edge.