The TWI Institute
The center for training, education & connections for the TWI community

Testimonials

Dr. Alan G. Robinson, award-winning author, educator, and consultant has studied the impact of TWI on businesses for several years.  Dr. Robinson commented,

“The TWI programs have a long track record of dramatically boosting productivity and quality almost wherever they are used. They might well be the most successful supervisor training programs ever developed, in terms both of the numbers of people who have gone through them and their impact. Over the last four decades, they have supported the kaizen efforts of some of the world’s most efficient companies. In particular, they played a central role in the conceptual development of lean production and in instilling its most important principles in the minds of millions.

The three TWI programs – Job Relations, Job Methods, and Job Instruction – were carefully designed by some of the best training and management experts in U.S. history, and rigorously field-tested before general release. And as you will see, their message is unique. In five punchy two-hour modules, each course usually causes profound and lasting change in the way participants think and act.”

Participant Remarks

Job Instruction

Shop Floor Supervisor
“We had a brand new employee. The team leader had left for the day so I had to set her up on a packing job. I prepared myself first and went through the steps (the JIT Four Step Method). She did a perfect job without mistakes.”

Production Supervisor
“This was my first course in how to be a better trainer. I am going to teach it to my 5 leaders”.

Production Group Leader
In response to the question “Do you feel taking this course has helped you to be a better supervisor?” the supervisor wrote; “Yes, I know that when I train someone, it will be done right, safely, and efficiently.”

Job Relations

Shop Floor Supervisor
“This would have been a perfect course when I started as a leader, 20 years ago!”

Director of Corporate Development
“Simplicity is elegant. The program addresses fundamental human needs.”

Shop Floor Supervisor
“What I enjoyed most about this course is the real life problems brought in and used to learn the method.”

Job Methods

VP Operations
“What I like most about this course is “the practicality of the concept. It’s simple and it works!”

Machine Operator
“Replaced multiple size arbor spacers with one universal spacer to reduce set-up time for a grinding operation.”

Consultant
“JMT produces immediate and dramatic results. Because the training starts with a baseline, it is easy to document and demonstrate measurable results. Clearly demonstrates the return on investment (ROI) that can be obtained from workforce training. This is a huge benefit because historically training has not been able to demonstrate specific bottom line results.”

TWI - Training Within Industry
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