Program Sequence

The three TWI modules, Job Relations (JR), Job Instruction (JI), and Job Methods (JM), work hand-in-hand to drive improvements and achieve results in your organization. The TWI Institute prescribes a standard recommended order of implementation for the modules, based on both the original TWI Service recommendations and modern day results that have been heavily studied and documented. In some circumstances, there are good reasons to vary this order, and the Institute or Certified Trainer will work with the client to do what is best in their situation.

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Job Relations is an excellent place to start. If you are new to TWI or have not yet embarked upon a cultural shift in your organization towards continuous improvement, you will encounter many issues around people’s perception of upcoming changes. Job Relations training teaches supervisors how to handle problems, how to prevent them from occurring, and, most importantly, it aids in developing a logical, common sense approach to handling issues with a people-centric view. The core elements of the program are extremely conducive to teaching the basics of consensus building and individual problem solving. This program lays the groundwork upon which you can build the next step of stability into your processes.

Job Instruction is the logical next step to develop basic stability of your processes. This program provides the method to quickly, safely and conscientiously instruct an operator on how to perform a job. As is frequently the case, most processes are performed by various workers using different methods. Job Instruction requires you teach the process one way, and thereby creates a standard method. The basis of stability is generated by doing the same thing the same way across operators and shifts. So by utilizing Job Instruction you gain the benefits of consistent training and also develop a stable process to apply continuous improvement upon. This lays a solid foundation for any continuous improvement program and is especially beneficial when you apply the third TWI program, Job Methods.

Finally, Job Methods neatly wraps up your continuous improvement program by building on the skills of the operators and first line leaders (team leaders, supervisors, cell leaders…). This program will enhance most team based continuous improvement programs by delivering a high volume of small incremental improvements from individuals. Job Methods provides a system to get the most out of manpower, machines and materials currently available. It conditions and develops individuals to breakdown a job to its details and eliminates wasteful tasks, combines and rearranges necessary tasks and simplifies those tasks that are required.

The three programs provide synergy and support for each other by preparing people to make a change using JR, creating a stable process that can be improved using JI, and improving the process using JM. This iterative cycle fosters effective continuous improvement.