Implementation

The successful implementation of any TWI program or combination of programs depends on a number of factors including: top management support, good training and a commitment at every level to follow through. These are necessary but not sufficient to insure successful implementation. In addition, a carefully laid out plan is a critical factor. We recommend using Deming’s Cycle (Plan, Do, Check, Act) as a paradigm for that plan.

PLAN

The first step in the design is to identify problems that need to be solved to improve the overall performance of the organization and then plan how to solve those problems. Contact the TWI Institute to get help with planning and determining which problems are best solved using TWI methodology.

DO

The second step is to take action. Do contract with the TWI Institute to have a certified trainer deliver the 10-hour program or programs selected in the plan. Plans usually start with Job Instruction (JI) and Job Relations (JR) for a class of 10 people who were selected to participate in the initial TWI pilot project. The trainer will coach the participants and other company personnel between classes on how best to apply what was learned in class so the pilot can get off to a fast start. Job Methods (JM) is generally implemented after a successful implementation of JI. When safety is identified as a problem Job Safety (JS) can be implemented at any time.

CHECK

Audit those who were trained to make sure they continue to use the TWI methodology as they were trained to. Evaluate what you learned in the pilot and plan to move to the next level of implementation. That process may provide a basis to train company trainers (Train-the-Trainer)¹

Make certain to establish metrics to evaluate the impact of TWI, then measure. Suggested metrics include:

• Reduced training time
• Fewer accidents
• Less scrap
• Less rework
• Less tool and equipment damage
• Increased job satisfaction
• Improved quality
• Increased production
• Increased profits

ACT

Based on the data, decide whether or not to continue deploying TWI and whether or not to train an internal company trainer or trainers to lead that deployment. When continuing the deployment: Repeat the PDCA cycle.

¹ Train-the-Trainer:

1. The TWI Institute Train the Trainer Program is made up of separate 40 hour train-the-trainer programs, one for each module of JR, JI, JM and JS.
2. Training is conducted globally, on site for organizations for a class of up to six (6) trainees.
Or,
3. TWI Institute schedules open enrollment training in San Diego, CA, in Liverpool, NY and at host companies located anywhere in the world.